Default Credit Card Authorization Number for Soft Declines (F93)

Purpose: Use this screen to define the credit card authorization number the system defaults when a credit card authorization is declined but is under a specified dollar amount.

Code field: Enter the credit card authorization number you wish the system to default when a credit card authorization is declined but is under a specified dollar amount.

You can use the pay type dollar limit defined for a vendor response code to force authorizations that have been declined. For example, if a credit card received a vendor response of “credit card exceeds limit,” you may want to force the authorization through anyway if the dollar amount that requires authorization is less than $50.00.

If you set up a pay type dollar limit for a vendor response code, the order receives a forced authorization if:

• the credit card on the order is declined, and

• the dollar amount that requires authorization is greater than $1.00 and is less than the pay type dollar limit that you have set up for the credit card pay type on the order.

In this situation, the order receives a forced authorization, and the system defaults the credit card authorization number defined in the Default Credit Card Authorization Number for Soft Declines system control value to the Authorization number field on the Authorization History record. The system processes the authorization through Order Management System, as if the number that defaulted from this system control value was an actual authorization number. The order is processed through pick slip generation and the system produces pick slips for the order. The system also writes an order transaction history message indicating the authorization was forced.

Note: The system may still place the order on hold if the order does not pass AVS authorization.

An error message indicates if you try to enter an authorization number that is greater than 6 characters:

Only Six Bytes Allowed for Default CC Auth Code.

Leave this field blank if you do not wish to default a credit card authorization number when a credit card authorization is declined but is under a specified dollar amount.

Online credit card authorization: The system does not default the credit card authorization number you define here when a credit card authorization is declined but is under a specified dollar amount if you are performing online credit card authorization. See Performing Online Credit Card Authorizations for an overview and required setup.

If you do not define a credit card authorization number in this field, the order is placed on hold, using the vendor response hold reason code. If the hold reason code for the vendor response is blank, or a hold reason code has not been defined for the vendor response, the order is not placed on hold and is processed through pick slip generation.

For more information: See Defining Vendor Response Codes.