Purpose: Use this screen to indicate whether to delete extra lines from emails stored in the emails repository.
Code field: Enter the code that indicates whether to delete extra lines from emails that you store in the email repository. Valid codes are:
• 1 or blank = include blank lines; do not delete anything.
• 2 = delete blank lines, but leave paragraph spacing.
• 3 = delete all lines and paragraph spacing so that all text wraps.
You might want to eliminate blank lines (2) or all paragraph spacing (3) to save space; however, leaving some or all of the spacing can improve readability.
Sample results:
1: include blank lines:
Please respond to this customer inquiry.
-----Original Message----- From: jdoe@example.com Sent: 08/09/2006 12:35:55 PM To: Eleanor Roosevelt Cc: Subject: Re: Where is my order? Please confirm the expected shipment date for order # 12345. Thank you, Jane Doe |
2: delete blank lines but leave paragraph spacing:
Please respond to this customer inquiry. -----Original Message----- From: jdoe@example.com Sent: 08/09/2006 12:35:55 PM To: Eleanor Roosevelt Cc: Subject: Re: Where is my order? Please confirm the expected shipment date for order # 12345. Thank you, Jane Doe |
3: wrap all text:
Please respond to this customer inquiry. -----Original Message----- From: jdoe@example.com Sent: 08/09/2006 12:35:55 PM To: Eleanor Roosevelt Cc: Subject: Re: Where is my order? Please confirm the expected shipment date for order # 12345. Thank you, Jane Doe |
Note: This setting controls inbound emails only; the system does not retain the text of outbound email notifications. See Write Outbound Email to Email Repository (H99).
