Cancel Reason Code to Suppress Email (L08)

Purpose: Use this screen to specify a cancel reason code that should not generate the order or order line confirmation email.

Number field: Enter the cancel reason code that indicates not to generate the order or order line cancellation confirmation email when it is applied by a user or a function. For example, you might use this system control value to specify not to generate the confirmation email when you cancel and replace items on orders using the Processing Item Substitutions (PSUB) option.

What if you cancel multiple order lines? If you use more than one cancel reason during a single session to cancel different order lines, any order lines that used this cancel reason are not included in the generated email confirmation. If you cancel all order lines using this cancel reason, no email is generated.

Setting up cancel reason codes: Use Establishing Cancel Reason Codes (WCNR).

Leave this field blank if you do not want to suppress the order or order line cancellation confirmation email.

For more information: See:

Order Cancellation Email Program (K78)

Order Line Cancellation Email Program (K79)

Working with E-Mail Notification Templates (WEMT)

IN03_08 OMSCS 19.0 December 2019 OHC