Fields on Order Search Results

Purpose: The following information displays on the Order Search Results page.

•         Order Search Results Tab

•         Search Query Panel

•         Order Search Results Table

For more information:

•         Order Search Results for an overview of the Order Search Results page.

•         Order Search Results Options for step-by-step instructions on the actions you can perform on the Order Search Results page.

Order Search Results Tab

Order Results displays in the page tab that contains the Order Search Results page.

Search Query Panel

The Search Query panel displays the search criteria you entered at the Order Search (Search for Orders or Customers) page.

For example, if you searched based on an item of ABC123 and a user ID of SAMPLE, the Search Query panel displays:

•         Item ID ABC123

•         User ID SAMPLE

Fields that might be displayed in this panel include:

•         Order Date

•         Invoice Number

•         Alternate Order Number

•         Last 4 Digits of Payment Card

•         Item ID and SKU

•         Order Status

•         Origin (Order Type)

•         Pick Control Number

•         User ID

•         Sales Representative Number

Order Search Results Table

The Order Search Results table displays the first 15 orders that matched your order search criteria. For each order record, the system displays the following fields:

•         Order Date

•         Order Number

•         Order Status

•         Order Total

•         Sold To Customer Name in last name, first name format, with the company also displayed if specified.

•         Sold To Customer Address: The system does not display address lines 2, 3, or 4 or the apartment/suite number.

•         Recipient: The ship-to customer name displays in last name, first name display. If a company name is defined without a ship-to customer name, the company name displays in place of the ship-to customer name. If the only recipient on the order is the sold-to customer, the sold-to customer name or company name displays.

•         If the order contains multiple ship-to customers, up to five ship-to customers display on separate lines. If there are more than five ship-to customers on the order, + # Additional Recipients displays, where # is the total number of ship-to customers - 5.

•         If you use the Order Broker integration, the recipient customer for a store pickup or ship-for-pickup order is the store code and store name of the store location where the customer will pickup the order.

 

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