Overview: Use the Edit Order Ship-To Address page to review and update the shipping address for an order.
Note: The order ship-to address is linked to the current order only and is stored in the Order Ship To Address table; no secondary customer record is filed with this address to use on future orders.
Shipping restrictions: If one or more items on the order are restricted from being shipped to the state or country of the ship-to address you enter, you cannot attach the new address to the order. You can create and work with item restrictions by country/state using the Work with Item Restriction by Country/State screen in the Work with Items/SKU’s (MITM) menu option.
Van delivery: When you add an order shipping address to an order, the system reevaluates the order to determine if it no longer qualifies for van delivery and performs several updates if the order’s van delivery eligibility changes. Orders that ship to an order shipping address do not qualify for van delivery.
Customer Engagement customer integration: A one-time shipping address is not included in the information that the system sends to Customer Engagement when you use the Customer Engagement customer integration.
How to display: Select the Edit option in the Ship-To Address Panel on the Order Summary page.
Note: You cannot edit the order ship-to address if the Ship-To Status is Closed or if the Broker Delivery Type for the order is Store Pickup.
When you advance to this page, the system locks the order.
Authority: In order to advance to the Edit Order Ship-To Address page, you must have authority to the Enter/Maintain Orders (OEOM) menu option. You can define menu option authority for a user ID in the Work with Users (WUSR) menu option; you can define menu option authority for a user class in the Work with User Classes (WUCL) menu option.
For more information:
• Edit Order Ship-To Address Options for step-by-step instructions on the actions you can perform on the Edit Order Ship-To Address page.
• Fields on Edit Order Ship-To Address for a description of the fields on the Edit Order Ship-To Address page.
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