Personalization Information Options

Purpose: You can perform the following actions on the Personalization Information window.

         Update Personalization Information

         Remove Personalization

Note:             You cannot open this window if the item’s personalization uses a S/H Code with the Suppress S/H Window flag set to Suppress.

For more information:

         Personalization Information for an overview of the Personalization Information window.

         Fields on Personalization Information for a description of the fields on the Personalization Information window.

Update Personalization Information

Select the Edit option to advance to the Edit Personalization Information window. If you select this option from the Order Summary page, this locks the order.

The Edit option is available only if:

         You advanced to the Personalization Information window from the Order Summary page, or while in Order Entry,

         You have authority to edit order information,

         The order is not currently locked by another user, session, or by the system, and

         The order line status is open or held and the item does not have a printed or shipped quantity.

Remove Personalization

1.      Select the Remove option to advance to a confirmation window.

2.      At the confirmation window:

         Select Yes to lock the order and remove the personalization from the item.

         Select No to retain the item’s personalization.

3.      If you selected Yes, the system returns you to the previous page and displays a message indicating whether it was able to remove the personalization.

The Remove option is available only if:

         You advanced to the Personalization Information window from the Order Summary page, or while in Order Entry.

         You have authority to edit order information,

         The order is not currently locked by another user, session, or by the system, and

         The order line status is open or held, and the item does not have a printed or shipped quantity

 

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