Narvar Order Export Errors Options
Purpose: The options at the Narvar Order Export Errors page are described below.
• Filtering Order Export Errors
• Review the Order for a Narvar Error
For more information:
• Narvar Order Export Errors for an overview of the Narvar Order Export Errors page.
• Fields on Narvar Order Export Errors for a description of the fields on the Narvar Order Export Errors page.
The Narvar Order Export Errors page displays the first 50 records in reverse chronological order (newest to oldest).
The page provides an entry field at the top of the page. You can further refine the error records displayed by entering one or more search terms found in any of the fields displayed at the page.
Example: Enter VALID. The displayed results include error records whose error messages are related to an invalid ship date or indicate that a valid acck and auth token are required. Next, enter 123. Displayed results are now further restricted to error records whose order numbers include the numbers 123 in order.
Filtering is across all results: The filtering is not restricted to the error records displayed on the first page of results. For example, if the only error record matching your entry is on the third page of results, this record is displayed.
Additional information on filtering:
• Filtering is not case-sensitive. For example, you can enter valid or VALID to display matching records.
• Filtering based on date is not supported.
• Filtering based on ship-to number is not supported. You can search based on the order number only, without including the ship-to suffix (such as -002).
Removing a search term: Optionally, click the X next to a search term to remove it from the filter criteria.
For more information: See Narvar Order Export Errors for background.
Review the Order for a Narvar Error
Click the order number to open the Order Summary page, where you can review or work with the order.
Click Refresh in the upper right to refresh the displayed Narvar errors.
Click Resend for an error to attempt to send the order request to Narvar.
The order request will be generated with the current information on the order, which might be different from the information from when the error originally occurred; for example, a shipment, return, or cancellation could have taken place.
Click Resend All in the upper right to attempt to resend all order requests to Narvar and generate shipment confirmations for all orders. For example, you might use this option if a system control value required for Narvar integration was set incorrectly, and you have now corrected it.
If the request fails again, a new error record is created with a new sent date.
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