Preface

Oracle Hospitality Cruise Fleet Management System (FMS) is a solution that provides the shore side users access to the ship data for compliance, analytic, and marketing purposes.

Audience

This document is intended for the users, technical personnel, support and consulting personnel who are seeking information regarding the Fleet Management.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com.

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Date Description of Change

August 2019

Initial Publication

September 2019

  • Removed the Itinerary Tracker chapter. Front end of the module is not included in this release.

  • Renamed the FMS Welcome Screen Application chapter.

  • Updated the Overview of Guest Relation Management section.

October 2019

Updated the Tracking Record Batch Level section.

November 2019

Updated the Watchdog section.

February 2021

Added content for FMS Key Rotation.

August 2021

Added content for Encryption Key tab and GCM Mode information.

November 2021

Added Config-Settings table reference to Configuring Sender section.

Revised Sender/Receiver section to include MOD Date Adjustment Hours

January 2022

Removed outdated topic Resonline for Adding and Editing Ship

Added steps to change PGP Keys in FMS and SPMS

November 2022

Removed Workflow section from the guide

Made minor grammatical correction

Reorganized content flow