Contents

Title and Copyright Information

Preface

1 Fleet Management Components

2 Security Server

• Security Server Encryption
• Secure Clients
  • Configuring OHCFMSSecurity Service
• Importing the Self-Signed Certificates
• Internet Information Services (IIS) Set Up
  • Setting Up IIS on Microsoft Windows 7
  • Setting Up IIS on Microsoft Windows Server 2008 and 2008 R2
  • Setting Up IIS on Microsoft Windows Server 2012
  • Setting Up IIS on Microsoft Windows Server 2016
• Adding HTTPS Binding
• Updating the Configuration File
• Frequently Asked Questions and Troubleshooting

3 About Oracle Hospitality Cruise Fleet Management Viewer

4 The FMS Login Screen

5 The FMS Dashboard

• Overview of Guest Relation Management
  • Viewing Guest Details
  • Viewing Group Management
  • Viewing Shore Excursion Management
  • Customizing Statistical Analysis
  • Exporting a Template
  • Financial Classifications
    • Setting Classifications Types
  • Shore Side Departments
    • Hotel Operation
    • Customer Service Department
    • Onboard Revenue Department
    • Finance Department
    • Marketing Department
  • Adding and Editing a Ship
    • Change Logs and Error Logs Details
  • Adding Users and Groups
    • Logging And Security Shore-Side
    • Active Directory Integration In Fleet Management System

6 Universal Check In XML Generator

• Messaging Process
• Settings

7 Database Schema Password Manager

• Migrating Schema Entries to the Latest Encryption
• Changing Schema Passwords
• Adding a Schema Entry

8 Database Updater

• Database Updater Login Screen

9 Corporate Data Transfer Interface

• Methods of Data Transfer
• Message Formats
• Types of Data Transfer
• Type of Connections
• Message Structure

10 Watchdog

• Adding a New Rule

11 Reservations Online

• General Setup
• Ships Decode
• Data Processing
• Source Data Filtering
• Reservations Messaging Process
• Interface - Import Reservations To The Ship Database
• Reservation Status
• Reservation Status Alerts

12 Sender and Receiver Data Transfer Interface

• Configuring Sender
• Setup and Configuration
• Interface Preparation and Best Practices
• Prerequisites
• Receiver
• Syncing Data
• Tracking Record (Batch Level)
  • Record Level Tracking Process
  • Tracking Records Setting Steps

13 Corporate Access Module

• Business Flow
• Visitors
  • Approvals
  • My Request Form
  • Crew Family Details Form
  • Orphaned Emails Form
• Crystal Reports
• Setup
• General

14 Report Auto Sequencer

15 Encryption Manager (EM)

• Changing FMS Encryption Key
  • Before You Begin
  • Steps to Change the FMS Encryption Key

16 Emergency Response System (ERS)

• Logging in to Emergency Response System
• Activating Emergency Record Transfer
• Viewing Vessels in Emergency
• Viewing Passenger Details

17 Gangway Activity

• Viewing Gangway Activity