Preface

This document describes the installation process of Fleet Management Components or Add-Ons.

Audience

This document is intended for the technical personnel involved in installation process of the Fleet Management Components or Add-Ons.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com.

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received

• Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/hospitality/cruise.html.

Revision History

Date	Description of Change
August 2019	Initial publication.
August 2019	Republished PDF formatted version to include Chapter 7 FMS Upgrade Plan steps 2-9.
December 2019	Added a note to ignore the database scripts released on OSDC and included a new patch number to be used.
February 2020	Revised the Prerequisite for Database Server
December 2020	Added the content for Installing a New Application for Sender & Receiver Services.
February 2021	Added Database Configuration, Installing the Patches, Uninstalling Sender/Receiver Services Section. Reorganized the content flow.
November 2021	Revised the Prerequisite for Database Server, Web Server and Application Clients. Updated the Version for Sender/Receiver and FMS Upgrade Plan.
March 2022	Updated content to HTML format
August 2022	Updated the Prerequisite for Database Server, Web Server and Application Clients to include latest Windows version