atg.commerce.csr.order

Class RelatedTicketsTableFormHandler

java.lang.Object

atg.nucleus.logging.VariableArgumentApplicationLoggingImpl

atg.nucleus.GenericService

atg.droplet.EmptyFormHandler

atg.droplet.GenericFormHandler

atg.droplet.TransactionalFormHandler

atg.web.formhandlers.ApplicationFormHandler

atg.svc.ui.formhandlers.ServiceFormHandler

atg.svc.ui.formhandlers.FrameworkBaseFormHandler

atg.svc.search.PagingTableFormHandler

atg.svc.search.RepositoryQueryTableFormHandler

atg.commerce.csr.order.RelatedTicketsTableFormHandler

All Implemented Interfaces:

atg.core.logging.Logging, atg.core.logging.TraceLogging, atg.droplet.DropletFormHandler, atg.naming.AbsoluteNameable, atg.naming.NameContextBindingListener, atg.naming.NameContextElement, atg.naming.NameContextParentable, atg.naming.NameResolver, atg.nucleus.AdminableService, atg.nucleus.Configured, atg.nucleus.logging.ApplicationLogging, atg.nucleus.logging.ApplicationLoggingSender, atg.nucleus.logging.TraceApplicationLogging, atg.nucleus.logging.VariableArgumentApplicationLogging, atg.nucleus.naming.ComponentNameResolver, atg.nucleus.Service, atg.nucleus.ServiceListener, atg.svc.ui.formhandlers.FormHandlerConstants, java.util.EventListener

public class RelatedTicketsTableFormHandler
extends atg.svc.search.RepositoryQueryTableFormHandler

This form handler is used to produce the list of related tickets that appears on the order view's related tickets panel.

Field Summary

Fields

Modifier and Type	Field and Description
static java.lang.String	CLASS_VERSION Class version string
protected CSRAgentTools	mCSRAgentTools
protected atg.repository.RepositoryItem	mOrderItem
protected java.lang.String	mOrderItemId

Fields inherited from class atg.svc.search.RepositoryQueryTableFormHandler

mItemDescriptorName, mRepository, mRepositoryView

Fields inherited from class atg.svc.search.PagingTableFormHandler

mCurrentPage, mResultsPerPage, mSearchResults, mSortDirection, mSortField, mTotalItemCount, SORT_DIRECTION_ASCENDING, SORT_DIRECTION_DESCENDING

Fields inherited from class atg.svc.ui.formhandlers.ServiceFormHandler

PERFMON_OP_FORM_HANDLER

Fields inherited from class atg.web.formhandlers.ApplicationFormHandler

EQUALS, PARAM_DELIMITER, QUERY_DELIMITER, STATUS_ERROR_REDIRECT, STATUS_ERROR_STAY, STATUS_SUCCESS

Fields inherited from class atg.droplet.GenericFormHandler

PARAM_DEFER_FORWARD_OR_REDIRECT, PARAM_USE_FORWARDS

Fields inherited from class atg.nucleus.GenericService

SERVICE_INFO_KEY

Fields inherited from interface atg.svc.ui.formhandlers.FormHandlerConstants

OPTIONS_ANSWER_DISPLAY, OPTIONS_ANSWER_DISPLAY_CURRENT_WINDOW, OPTIONS_ANSWER_DISPLAY_MULTIPLE_WINDOWS, OPTIONS_ANSWER_DISPLAY_SINGLE_WINDOW, OPTIONS_FILTER_BY_DOC_SET, OPTIONS_FILTER_BY_FORMAT, OPTIONS_FILTER_BY_SOURCE, OPTIONS_FILTER_BY_TITLE, OPTIONS_FILTER_OR_GROUPING_FILTER, OPTIONS_FILTER_OR_GROUPING_GROUP, OPTIONS_FILTER_OR_GROUPING_NONE, OPTIONS_QUERY_LANGUAGE, OPTIONS_RESULT_LANGUAGE, OPTIONS_SHOW_ANSWERS_AS, OPTIONS_SHOW_ANSWERS_BY_DOC, OPTIONS_SHOW_ANSWERS_INDIVIDUAL, OPTIONS_SHOW_FAQS_AS_QUESTIONS, OPTIONS_SHOW_FAQS_AS_QUESTIONS_AND_ANSWERS, PARAM_SITE_ID

Fields inherited from interface atg.nucleus.logging.TraceApplicationLogging

DEFAULT_LOG_TRACE_STATUS

Fields inherited from interface atg.nucleus.logging.ApplicationLogging

DEFAULT_LOG_DEBUG_STATUS, DEFAULT_LOG_ERROR_STATUS, DEFAULT_LOG_INFO_STATUS, DEFAULT_LOG_WARNING_STATUS

Constructor Summary

Constructors

Constructor and Description
RelatedTicketsTableFormHandler()

Method Summary

Modifier and Type	Method and Description
protected atg.repository.Query	createSearchQuery(atg.repository.QueryBuilder pQueryBuilder) Creates a query for all tickets that have the order item returned by getOrderItem in the orders property
CSRAgentTools	getCSRAgentTools()
atg.repository.RepositoryItem	getOrderItem() Returns the repository item identified by the orderItemId property
java.lang.String	getOrderItemId() The id of the order for which to find the related tickets
void	setCSRAgentTools(CSRAgentTools pCSRAgentTools) Sets the property CSRAgentTools.
void	setOrderItem(atg.repository.RepositoryItem pOrderItem)
void	setOrderItemId(java.lang.String pOrderItemId)

Methods inherited from class atg.svc.search.RepositoryQueryTableFormHandler

assembleSearchResults, executeCountQuery, getItemDescriptorName, getRepository, getRepositoryView, search, setItemDescriptorName, setRepository

Methods inherited from class atg.svc.search.PagingTableFormHandler

buildSortDirectives, calculateEndIndex, calculateStartIndex, getCurrentPage, getResultsPerPage, getSearchResults, getSortDirection, getSortField, getTotalItemCount, handleSearch, postSearch, preSearch, setCurrentPage, setResultsPerPage, setSearchResults, setSortDirection, setSortField, setTotalItemCount

Methods inherited from class atg.svc.ui.formhandlers.FrameworkBaseFormHandler

formHandlerInit, getErrorURL, getParameterMap, getParameters, handleChangeTab, handleCloseWindow, handleGetWindowTab, handleHidePanel, handleProcessPanel, handleScrollPanelTabsLeft, handleScrollPanelTabsRight, handleSelectTabbedPanel, handleShowPanel, handleToggleCell, handleTogglePanel, handleTogglePanelContent, handleTogglePanelsToTabs, handleTransform, setErrorURL, setParameterMap, setParameters

Methods inherited from class atg.svc.ui.formhandlers.ServiceFormHandler

handleUncheckedFormException, isLoggingUncheckedException, isRollbackTransactionOnFormError, isTransactionMarkedAsRollback, processException, processException, setLoggingUncheckedException, setRollbackTransactionOnFormError

Methods inherited from class atg.web.formhandlers.ApplicationFormHandler

addParameterToURLString, beforeGet, beforeSet, checkFormError, checkFormRedirect, checkFormSuccess, formHandlerBeforeGet, formHandlerBeforeSet, getDefaultLocale, getRedirectDelayMS, getString, getString, getString, getSuccessURL, getUserLocale, getUserMessagesResourceBundle, handleCancel, isUseRequestLocale, processException, processException, processExceptionAndLog, processExceptionAndLog, redirect, setDefaultLocale, setRedirectDelayMS, setSuccessURL, setUseRequestLocale, setUserMessagesResourceBundle

Methods inherited from class atg.droplet.TransactionalFormHandler

afterSet, commitTransaction, getTransactionDemarcation, getTransactionStatus, isEnsureTransaction, isRollbackTransaction, isRollbackTransactionOnUnhandledException, setEnsureTransaction, setRollbackTransaction, setRollbackTransactionOnUnhandledException, setTransactionDemarcation

Methods inherited from class atg.droplet.GenericFormHandler

addFormException, addUncheckedFormException, createFormSubmissionMessage, getCancelURL, getCheckForValidSession, getFormError, getFormExceptions, getFormName, getMessagePort, getMessageSource, getMessageType, getPropertyExceptions, getSendMessages, getUncheckedFormExceptions, handleFormException, hasUncheckedFormExceptions, isDeferForwardsAndRedirects, isRestorableForm, isUseForwards, isValidSession, redirectOrForward, resetFormExceptions, setCancelURL, setCheckForValidSession, setDeferForwardsAndRedirects, setFormName, setMessagePort, setMessageSource, setMessageType, setRestorableForm, setSendMessages, setUseForwards

Methods inherited from class atg.droplet.EmptyFormHandler

afterGet

Methods inherited from class atg.nucleus.GenericService

addLogListener, clearAbsoluteNameAndContext, createAdminServlet, doStartService, doStopService, getAbsoluteName, getAdminServlet, getAdminServletOutputStreamEncoding, getLoggingForVlogging, getLogListenerCount, getLogListeners, getName, getNameContext, getNucleus, getRoot, getServiceConfiguration, getServiceInfo, isAdminServletUseServletOutputStream, isLoggingDebug, isLoggingError, isLoggingInfo, isLoggingTrace, isLoggingWarning, isRunning, isStartServiceComplete, logDebug, logDebug, logDebug, logError, logError, logError, logInfo, logInfo, logInfo, logTrace, logTrace, logTrace, logWarning, logWarning, logWarning, nameContextElementBound, nameContextElementUnbound, removeLogListener, reResolveThis, resolveName, resolveName, resolveName, resolveName, sendLogEvent, setAdminServletOutputStreamEncoding, setAdminServletUseServletOutputStream, setLoggingDebug, setLoggingError, setLoggingInfo, setLoggingTrace, setLoggingWarning, setNucleus, setServiceInfo, startService, stopService, toString

Methods inherited from class atg.nucleus.logging.VariableArgumentApplicationLoggingImpl

vlogDebug, vlogDebug, vlogDebug, vlogDebug, vlogDebugTrace, vlogError, vlogError, vlogError, vlogError, vlogInfo, vlogInfo, vlogInfo, vlogInfo, vlogTrace, vlogTrace, vlogTrace, vlogTrace, vlogWarning, vlogWarning, vlogWarning, vlogWarning

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, wait, wait, wait

Field Detail

CLASS_VERSION

public static java.lang.String CLASS_VERSION

Class version string

mOrderItemId

protected java.lang.String mOrderItemId

mOrderItem

protected atg.repository.RepositoryItem mOrderItem

mCSRAgentTools

protected CSRAgentTools mCSRAgentTools

Constructor Detail

RelatedTicketsTableFormHandler

public RelatedTicketsTableFormHandler()

Method Detail

getOrderItemId

public java.lang.String getOrderItemId()

The id of the order for which to find the related tickets

Returns:

setOrderItemId

public void setOrderItemId(java.lang.String pOrderItemId)

getOrderItem

public atg.repository.RepositoryItem getOrderItem()

Returns the repository item identified by the orderItemId property

Returns:

setOrderItem

public void setOrderItem(atg.repository.RepositoryItem pOrderItem)

setCSRAgentTools

public void setCSRAgentTools(CSRAgentTools pCSRAgentTools)

Sets the property CSRAgentTools.

getCSRAgentTools

public CSRAgentTools getCSRAgentTools()

Returns:

The value of the property CSRAgentTools.

createSearchQuery

protected atg.repository.Query createSearchQuery(atg.repository.QueryBuilder pQueryBuilder)
                                          throws atg.repository.RepositoryException

Creates a query for all tickets that have the order item returned by getOrderItem in the orders property

Specified by:

createSearchQuery in class atg.svc.search.RepositoryQueryTableFormHandler

Throws:

atg.repository.RepositoryException