Follow these steps to uninstall the Platform Services software from your Windows machine.
Before you begin the uninstall process, keep the following in mind:
Only the
%ENDECA_ROOT%\PlatformServices\<version>directory is removed. Theworkspacedirectory and thereferencedirectory (if it has been installed) are left in place. However, it is a good practice to back up any files that you want to retain, regardless of where they reside.If you have the Document Conversion Module installed, you must uninstall it before removing Platform Services.
To uninstall Platform Services from your Windows machine:
Ensure that you have administrator privileges on the local machine.
If you are running the .NET API version, remove the virtual directories in IIS (Internet Information Services). Refer to the IIS help for information.
If you have trouble uninstalling the
Endeca.Navigation.dll, even after removing the Web site, you may need to stop the IIS service altogether by using the Services control panel. Typical uninstallation problems include errors such as:-1905: fail to unregister dll
In that case, IIS may still be using the DLL.
To uninstall Platform Services, do one of the following:
From the Start menu, select All Programs > Endeca > Platform Services > Uninstall Oracle Commerce Guided Search Platform Services 11.2.0, and follow the prompts.
From the Windows Control Panel, select Uninstall or change a program, select Oracle Commerce Guided Search Platform Services from the list of installed software, click Uninstall/change, and follow the prompts.
