Training End Users on the New Solution

Provide your end users and those testing the system with information about how the upgrade is different (e.g., functional changes, user interface, or technical changes). This information will prevent users from reporting non-issues and allow them to better work with the upgrade. Oracle University can also provide training, and My Oracle Support provides training and informational Webcasts.

Related Topics

Upgrade Best Practices

Determining Your Upgrade Path

Treating Your Upgrade Activity as a Formal Company Project

Using an Appropriate Change Management Strategy

Building an Upgrade Team with Broad and Complementary Skills

Utilizing Peer and Oracle Resources

Deciding When to Change or Add Business Processes

Managing Issues

Preparing the Organization

Ensuring the Quality of Your Data

Taking Inventory for Your System

Preparing a Go-Live Checklist

Understanding and Mitigating Project Risks

Evaluating Your Architecture

Calculating New Hardware Sizing

Identifying Custom Code and Scripting

Adhering to Current Tested Configurations Requirements

Implementing the Current P6 EPPM Release and Patches

Minimizing Application Data to Upgrade

Testing a Copy of the Production Database

Leveraging Existing Test Scripts and Plans

Performing Index Management



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Last Published Thursday, January 12, 2023