The project Mailbox is an internal Unifier email feature that allows Unifier project team members to communicate with each other and maintain a record of the communications. The project Mailbox interface is similar in functionality to common email programs such as Microsoft Outlook. The project Mailbox supports file attachments and emails can be sent between project team members and to external email addresses.
Note: The external email cannot be sent directly to the project Mailbox.
A copy of every mailbox communication is saved in a central folder controlled by the project administrator. These communications become part of the project record. The project or company administrators must grant users permission to access the project Mailbox folder.
Depending on permissions, users can view all messages or only those in which they participated (sent or received). Permission can also be granted to delete items in the project Mailbox folder. Once deleted, the communications are not recoverable.
Note: Users who sent or received the deleted message may still retain copies of these messages in their own Inbox or Sent folder.
Refer to the "Home Page (Mailbox)" section in the Unifier General User Guide for more details.
You can link the messages in the project Mailbox to specific business process records. See Linking Business Process Records for more information.