The shell Mailbox is an internal Unifier email feature that allows Unifier shell team members to communicate with each other and maintain a record of the communications. The shell Mailbox interface is similar to common email programs such as Microsoft Outlook. The shell Mailbox supports file attachments and emails can be sent between shell team members and to external email addresses.
Note: To use any of the mailbox features, you must have permissions.
A copy of every mailbox communication is saved in a central folder controlled by the shell administrator. These communications become part of the shell record. The shell or company administrators must grant users permission to access the shell Mailbox folder.
Note: The external email cannot be sent directly to the shell Mailbox. See Project Mailbox (External Emails) section of this guide for details.
Depending on permissions, users can view all messages or only those in which they participated (sent or received). Permission can also be granted to deleted items in the shell Mailbox folder. Once deleted, the communications are not recoverable.
Note: Users who sent or received the deleted message may still retain copies of these messages in their own Inbox or Sent folder.