Installing Siebel Server Sync for Microsoft Exchange Server

This chapter describes preinstallation and installation tasks for theSSSE components PIMSI Engine and PIMSI Dispatcher. It includes the following topics:

For information about hardware and software requirements, see SSSE System Requirements. For information about installing the Siebel Outlook Add-In deployment option, see Process of Setting Up Siebel Outlook Add-In.

Configuring Firewalls for Use with SSSE

If your SSSE implementation includes firewalls between components, then you must open specific ports in the firewall to allow the various parts of the implementation to communicate with each other. This topic briefly describes how to configure your firewall for use with SSSE.

If a firewall is located between the Siebel Server that hosts a PIMSI Engine and the Microsoft Exchange Server host that the Web service Exchange Connector communicates with, then ask the firewall administrator to open ports for HTTP or HTTPS traffic as appropriate. Generally port 80 is used for HTTP traffic, and port 443 is used for HTTPS traffic.

Requirements for Installing SSSE Components in a Cluster Configuration

You can use SSSE in either clustered environments or nonclustered environments. Performance forSSSE in a clustered environment is roughly comparable to performance in a nonclustered environment that has multiple servers running the PIMSI Engine.

When installing SSSE components in a clustered environment, ensure the following requirements are met:

The PIMSI Engine can be deployed in either active-active or active-passive mode.
Install PIMSI Dispatcher in an active-passive server cluster.

In an active-passive server cluster, one server actively runs applications and services and the stand-by server is idle unless the active server fails. This cluster configuration is required because only one instance of the PIMSI Dispatcher component can run in the Enterprise. For information on server clustering, see Siebel Deployment Planning Guide.