13Siebel Deployment Planning Worksheet

About the Deployment Planning Worksheet

The topics that follow provide the Deployment Planning Worksheet for installing Oracle’s Siebel CRM product family. This worksheet is an integral part of the installation process.

Before proceeding with installation-related tasks, make a copy of the worksheet topics that follow, or create your own worksheet to capture all of the data that you need to record. Record all instances of any modules for which you install multiple instances. For example, Siebel Gateway multiple nodes can participate in a cluster and multiple Siebel Application Interface or Siebel Server instances can provide different Siebel CRM applications or functions or can support load balancing and high availability). The deployment team fills out the first section. Members of the team fill out the information in the sections for which they are responsible. As you work through preparation steps, record the information that you will need while installing and configuring Siebel CRM.

In various places in this book, you are prompted to refer to the Deployment Planning Worksheet for specific information about your site and deployment. You also use it to record other important information for future installations, upgrades, reconfiguration, and expansion of your deployment.

Each time that you install new Siebel CRM software in your deployment, record the relevant data in your Deployment Planning Worksheet. Use a new worksheet for each Siebel CRM environment or Siebel CRM deployment.

Caution: Customers are responsible for ensuring the security of sensitive information, such as account passwords, that might be recorded in this worksheet or in similar documents or information stores created by or employed by the customer.

Team Lead Summary

Section 1: Deployment Team Members

Deployment Team Lead

Siebel Administrator

System Administrator

Database Administrator

Section 2: Deployment Overview

Component Name

Version

Codepage or Unicode

Owner

Number of Users

Server Operating System

Database Server (RDBMS)

Siebel Gateway

Siebel Server

Siebel Application Interface

Siebel Enterprise Cache

Siebel Constraint Engine

Siebel Enterprise Server Names and Installation Directories

Make a copy for each Siebel Enterprise Server that you install.

ODBC data sources are created automatically by the Siebel Enterprise Server installer. For more information, see Planning RDBMS Installation and Configuration.

Section 3: Server Names

Siebel Enterprise Name

ODBC Data Source Name

Primary Language

Other Deployed Languages

Note: Different languages might be deployed on different servers. Keep track of all of the languages deployed and the servers on which they are deployed.

Component Name

Network Host Name

Installation Directory

Siebel Gateway

Siebel Server

Database Configuration Utilities

Siebel Application Interface

Siebel File System Directories

Siebel Enterprise Cache

Siebel Constraint Engine

Siebel Accounts, Host Names, and Static IP Addresses

Make a copy for each Siebel Enterprise Server that you install.

Note: Requirements vary for user accounts mentioned in this topic. For example, the anonymous user for employee applications must be defined as an employee within the Siebel database. For more information, see Requirements for Configuring Anonymous Users for the Siebel Application Interface.

Section 4: Siebel Account Information

Login or User ID

Password

Siebel Service Owner

Siebel Administrator

SADMIN

Employee Anonymous User

Additional Anonymous User

Security User

Section 5: Host Name and Static IP Addresses

Server Name

Static IP or Host Name

Subnet Mask

Siebel Gateway

Siebel Server

Cluster Deployment Data

Make a copy for each partition of your shared disk. (Choice of resource groups clustered is optional.)

Note: You can optionally configure Siebel Gateway clustering using Siebel Management Console, as described in Configuring the Siebel Gateway Cluster.

Section 6: Cluster Resource Groups

Resource Group

Network Name

IP Address or Computer Name

Siebel Gateway

Siebel File System

Siebel Database

Section 7: Cluster Configuration

Server Type

Network Host Name

Cluster IP Address

Resource Group IP Address

Subnet

Siebel Gateway Node 1

Siebel Gateway Node 2

Siebel File System Node 1

Siebel File System Node 2

Cluster Group

Heartbeat IP Address

Heartbeat Subnet

Ports and RDBMS Details Data

Section 8: Port Numbers

Make a copy for each Siebel Enterprise Server that you install.

Note: If your database is IBM DB2 for z/OS, then use the Deployment Planning Worksheet dedicated to the Siebel database installation that is provided in Implementing Siebel Business Applications on DB2 for z/OS.

Other Ports

Application Container Ports

Siebel Component

HTTPS Redirect Port

HTTP Connection Port

Shutdown Port

Siebel Gateway

Siebel Gateway Registry

(Registry Client Port)

Not applicable

Not applicable

Not applicable

Siebel Server

Not applicable

Siebel Application Interface

Not applicable

Siebel Enterprise Cache

Not applicable

Siebel Constraint Engine

Siebel Server: Synchronization Manager (for Siebel Remote users)

Not applicable

Not applicable

Not applicable

Siebel Server: Server Request Processor

Not applicable

Not applicable

Not applicable

Siebel Server: Siebel Connection Broker

Not applicable

Not applicable

Not applicable

Section 9: Database Information

Items (if applicable)

Value

RDBMS Operating System, Version and Patch

RDBMS Platform, Version, and Patch

Database Server

Host Instance Name

Database Name

Port Number

Table Owner and Password

Tablespace Name, Usage (Data or Index), and Page Size

Tablespace Name, Usage (Data or Index), and Page Size

Tablespace Name, Usage (Data or Index), and Page Size