8List of Statistics and State Values

List of Siebel Server Infrastructure Statistics

The following table lists the statistics defined for the Siebel Server infrastructure. For background information about Siebel application statistics, see About Siebel Application Statistics.

Statistic Name Alias Description

Avg. Transfer Time

SCBAvgTransferTime

Average time for transferring connection to component

Component Maxed Out Error

SCBCompMaxeOut

Number of times connection transfer failed because component is busy

Component Unavailable Error

SCBCompOffline

Failed to transfer connection due to Component Unavailable

Successful Connections

SCBFwdConn

Connection successfully forwarded

Total Connections

SCBTotalConn

Total number of connection attempts

Total Transfer Time

SCBTotalTransferTime

Total time spent transferring connections to component

FDR Buffer Wraps

FDRWraps

Number of buffer wraps

FDR Buffer Life in seconds

FDRBufferLife

Seconds since buffer was created

FDR Avg time between aging

FDRAgingRate

Avg seconds per buffer wrap

CPU Time

CPUTime

Total CPU time for component tasks (in seconds)

Elapsed Time

ElapsedTime

Total elapsed (running) time for component tasks (in seconds)

Maximum Peak Memory Usage

MaxPeakMemory

Peak Mem used by task. Rolls up differently from MinPeakMemory

Minimum Peak Memory Usage

MinPeakMemory

Peak Mem used by task. Rolls up differently than MaxPeakMemory

Sleep Time

SleepTime

Total amount of sleep time for component tasks (in seconds)

Number of Sleeps

Sleeps

Total number of sleeps for component tasks

Total Tasks

TotalTasks

Total number of tasks completed for server components

Tasks Exceeding Configured Capacity

TskXcdCfgCpt

Number of tasks stated that exceeded configured capacity

Num of DBConn Retries

NumDBConnRtrs

Number of retries due to database connection loss

Num of DLRbk Retries

NumDLRbkRtrs

Number of retries due to deadlock rollbacks

Num of Exhausted Retries

NumExhstRtrs

Number of Times All Retries are Exhausted

List of Siebel Application Object Manager Statistics

The following table describes the statistics specific to the Siebel Application Object Manager. For background information about Siebel application statistics, see About Siebel Application Statistics.

In the following table, Siebel Application Object Manager session refers to a session between a client and an Application Object Manager. A session begins when the client connects to the Application Object Manager, and ends when the connection is terminated. A session starts a task on the Application Object Manager. If the Application Object Manager’s Multithreaded parameter is set to TRUE, then tasks are implemented as threads.

Note: Disregard the following statistics, which are not Application Object Manager-specific but appear in the component statistics view: Avg SQL Execute Time, Number of SQL Executes, Number of SQL Fetches, and Number of SQL Parses.

Statistics Name Alias Description

Average Connect Time

AvgConnTime

Average connect time for Object Manager sessions

Average Reply Size

AvgRepSize

Average size of reply messages (in bytes)

Average Request Size

AvgReqSize

Average size of request messages (in bytes)

Average Requests Per Session

AvgReqs

Average number of requests per Object Manager session

Average Response Time

AvgRespTime

Average Object Manager response time

Average Think Time

AvgThinkTime

Average end-user think time between requests

Total Database Response Time

DBRespTime

Total database response and processing time in milliseconds

Object Manager Errors

Errors

Number of errors encountered during Object Manager session

Reply Messages

RepMsgs

Number of reply messages sent by the server

Total Reply Size

RepSize

Total size (in bytes) of reply messages

Request Messages

ReqMsgs

Number of request message received by the server

Total Request Size

ReqSize

Total size (in bytes) of request messages

Total Response Time

RespTime

Total Object Manager response time (in seconds)

Total Think Time

ThinkTime

Total end-user think time (in seconds)

List of Siebel Database Infrastructure Statistics

The following table describes the statistics specific to the Siebel database infrastructure. For background information about Siebel application statistics, see About Siebel Application Statistics.

Statistic Name Alias Description

Avg SQL Execute Time

AvgSQLExecTime

Average time for SQL execute operations (in seconds)

Avg SQL Fetch Time

AvgSQLFetchTime

Average time for SQL fetch operations (in seconds)

Avg SQL Parse Time

AvgSQLParseTime

Average time for SQL parse operations (in seconds)

SQL Execute Time

SQLExecTime

Total elapsed time for SQL execute operations (in seconds)

Number of SQL Executes

SQLExecs

Total number of SQL execute operations

SQL Fetch Time

SQLFetchTime

Total elapsed time for SQL fetch operations (in seconds)

Number of SQL Fetches

SQLFetches

Total number of SQL fetch operations

SQL Parse Time

SQLParseTime

Total elapsed time for SQL parse operations (in seconds)

Number of SQL Parses

SQLParses

Total number of SQL parse operations

SQL Statement Prepare Time

OM SQL Prepare Time

Total elapsed time for SQL preparation operations. This statistic is used to optimize performance of SQL statements. Time is calculated as the sum of the connector prepare logic time plus the network time plus the database SQL parse time.

Note: It is recommended that you seek the assistance of your database administrator when optimizing the performance of SQL statements.

List of Siebel EAI Statistics

The following table describes the statistics specific to Siebel EAI. For background information about Siebel application statistics, see About Siebel Application Statistics.

Statistic Name Alias Description

Siebel Adapter Total Query Calls

SiebAdptTotQueryCalls

Total number of query calls made to the Siebel Adapter

Siebel Adapter Total Query Size

SiebAdptTotQuerySize

Total cumulative size of output property sets (in KB) for all queries

Siebel Adapter Total Sync/Upsert Calls

SiebAdptTotSyncCalls

Total Number of non-query (synchronize, upsert, update or insert) calls made to Siebel Adapter

Siebel Adapter Total Sync Size

SiebAdptTotSyncSize

Total cumulative size of input property sets (in KB) for all non-query calls (synchronize, upsert, update or insert)

EAI Receiver Total Messages Processed

EAIRcvrMsgsProcessed

Total number of messages processed by the EAI Receiver

Total XML Generator Calls

XMLGenTotCalls

Total number of XML generator calls

Total XML Converter Size of Input Buffer

XMLParseTotSize

Total Cumulative Size of Input Buffer (in KB)

Total XML Converter Size of Output Buffer

XMLGenTotSize

Total Cumulative Size of Output Buffer (in KB)

Total XML Parser Calls

XMLParseTotCalls

Total number of XML Parser Calls

List of Siebel Remote Statistics

The following table describes the statistics specific to Siebel Remote. For background information about Siebel application statistics, see About Siebel Application Statistics.

Statistic Name Alias Statistics Description

Avg node extracted time

AvgTime

Average time per node extracted (in seconds)

Total nodes extracted

TotNodes

Total number of nodes extracted

Total time processing nodes

TotTime

Total time consumed to extract the latest node (in seconds)

Avg node processing time

AvgTime

Average time per node processed (in milliseconds)

Total nodes processed

TotNodes

Total number of nodes processed

Total time processing nodes

TotTime

Total time consumed to process the current node in the current iteration (in milliseconds)

Monitor Period (in seconds)

MonitorPeriod

Advanced: Time duration for which all monitor data are collected and calculated (in seconds)

Current Operation Processing Rate

OperProcessRate

Advanced: Current operations processed per second

Current Position-Rule Operation Processing Rate

PostnOperProcessRate

Advanced: Current Position-Rule operations processed per second

Current Related Visibility-Event Operation Processing Rate

RelVisOperProcessRate

Advanced: Current Related Visibility-Event operations processed per second.

Current Visibility-Event Operation Processing Rate

VisOperProcessRate

Advanced: Current Visibility-Event operations processed per second

Total Operations Processed

TotOper

Advanced: Total operations processed during the monitored period

Total Vis-Event Operations Processed

TotVisOper

Advanced: Total Vis-Event operations processed during the monitored period

Total RelVisEvent Operations Processed

TotRelVisOper

Advanced: Total related Vis-Event operations processed during the monitored period

Total Postn Related Operations Processed

TotPostnOper

Advanced: Total position rule related operations processed during the monitored period

Average Time for Processing a Node

AvgTimePerNode

Average time for processing one node (in milliseconds)

Total nodes processed

TotNodes

Total number of nodes processed

Total time processing nodes

TotTime

Total time consumed to process the current node in the current iteration (in milliseconds)

Average Number of Rows Downloaded

AvgDownloadRows

Advanced: Average number of downloaded records routed during the monitored period

Total Number of Removed Records

TotRecRemove

Advanced: Total number of removed records routed during the last monitored period.

Average Number of Removed Records

AvgRemoveRows

Advanced: Average number of removed records routed during the monitored period

Total Time for Loading Visdata

TotVisdataLoadTime

Advanced: Total time for loading Visdata during the monitored period (in millisecond).

Average Time for Loading Visdata

AvgVisdataLoadTime

Advanced: Average time for loading Visdata during the monitored period

Total Time for Visdata Load SQL

TotVisdataLoadSqlTime

Advanced: Total time for SQL execution for loading Visdata during the monitored period

Average Time for Visdata Load SQL

AvgVisdataLoadSqlTime

Advanced: Average time for SQL execution for loading Visdata during the monitored period

Total Visibility Check SQL Statements Executed

TotalVisCheckSQLExe

Advanced: Total number of Visibility Check SQLs executed for loading Visibility Data database during the last monitored period

Average Time for Waiting Visdata

AvgVisdataWaitTime

Advanced: Average time for waiting Visdata during the monitored period

Total Time for Waiting Visdata

TotVisdataWaitTime

Advanced: Total time for waiting Visdata during the monitored period (in millisecond).

Average Number of VisCheck Load SQL

AvgVisCheckLoadSql

Advanced: Average number of VisCheck SQLs executed for loading Visdata during the monitored period

Total Records Fetched by Visibility Check

TotRecFetchVisCheck

Advanced: Total number of records fetched by Visibility Checks for loading Visibility Data database during the last monitored period

Average Number of VisCheck Load Rows

AvgVisCheckLoadRow

Advanced: Average number of VisCheck SQL records fetched for loading Visdata during the monitored period

Total Number of Visdata Loading

TotVisdataLoads

Advanced: Total numbers of Visdata loading during the monitored period

Total Number of VisData VisChecks

TotvisdataHit

Advanced: Total number of VisChecks that used VisData during the monitored period

Total Number of Visdata Access

TotVisdataAcc

Advanced: Total numbers of Visdata access during the monitored period

Number of Visibility Data Garbage Collection

NumVisDataGC

Advanced: Total numbers of garbage-collection performed on the Visibility Data database during the last monitored period.

Total Number of Visdata FSGC

TotVisdataFSGC

Advanced: Total Number of Visdata Full Scan Garbage Collection during the monitored period

Total Number of Visdata RKGC

TotVisdataRKGC

Advanced: Total Number of Visdata Random Kill Garbage Collection during the monitored period

Hit Ratio of Visibility Data Cache

HitRatioVisData

Advanced: Hit ratio of the Visibility Data cache during the last monitored period

Reconcile-Operations Routed per Period

ReconcileOperRoute

Advanced: Total number of reconcile-operations routed in the last monitored period

Download-Operations Routed per Period

DownloadOperRoute

Advanced: Total number of Download-operations routed during the last monitored period

Remove-Operations Routed per Period

RemoveOperRoute

Advanced: Total number of Remove-operations routed during the last monitored period

Number of Nodes Routed per Second

NumNodeRoute

Advanced: Number of nodes routed per second during the last monitored period.

Total Number of Opers Processed

TotOpers

Advanced: Total number of operations routed during the monitored period

Monitor Period (in Seconds)

MonitorPeriod

Advanced: Time duration for which all monitor data are collected and calculated (in seconds)

Total Number of Nodes Processed

TotNumNode

Advanced: Total number of nodes routed during the monitored period

Operations Routed per Second

OperRoute

Advanced: Number of operations routed per second during the last monitored period

Total Time for TS I/O

TotTSTime

Advanced: Total time for tall/skinny file I/O during the monitored period

Total Number of TS I/O

TotTSAccess

Advanced: Total number of tall/skinny file I/O during the monitored period

Average I/O Time for Tall-Skinny File

AvgIOTSFile

Advanced: Average I/O time for tall-skinny file during the monitored period (in milliseconds).

Total Time for VisData I/O

TotVisdataTime

Advanced: Total time for visdata I/O during the monitored period (in millisecond).

Total Number of VisData I/O

TotVisdataAccess

Advanced: Total number of Visdata I/O during the monitored period

Average I/O Time for Visibility Data File

AvgIOVisDataFile

Advanced: Average I/O time for Visibility Data file during the monitored period (in millisecond).

Total Time for DX File I/O

TotDXFileTime

Advanced: Total time for DX File I/O during the monitored period

Total Number of DX File I/O

TotDXFileAccess

Advanced: Total number of DX File I/O during the monitored period

Average I/O Time for DX File

AvgIODXFile

Advanced: Average I/O time for DX file during the last monitored period (in millisecond).

Total Number of SQLs

TotNumSQLs

Advanced: Total number of SQLs executed during the monitored period

Average Number of SQLs

AvgNumSqls

Advanced: Average number of SQLs executed per operation routed during the monitored period

Total Time for Visibility Check

TotTimeVisCheck

Advanced: Total time spent for Visibility Check during the last monitored period (in millisecond).

Average Time for Vis-Check

AvgVisCheckTime

Advanced: Average time for Vis-Check per operation routed during the monitored period

Total Time for Reconcile

TotReconcileTime

Advanced: Total time needed for reconcile during the monitored period

Average Time for Reconcile

AvgReconcileTime

Advanced: Average time needed for reconcile during the monitored period

Total Time for Performing Related Visibility Check

TotTimeRelVisCheck

Advanced: Total time spent for performing Related Visibility-Check during the last monitored period (in millisecond).

Average Time for Related Vis-Check

AvgRelVisCheckTime

Advanced: Average time needed for Related Vis-Check during the monitored period

Total Time for Download

TotTimeDownload

Advanced: Total time spent on downloading records the last monitored period (in millisecond).

Average Time for Download

AvgDownloadTime

Advanced: Average time for downloading records during the monitored period

Total Time for Reconcile VisCheck

TotRecVisCheckTime

Advanced: Total time needed for reconcile VisCheck during the monitored period

Average Time for Recocile Vis-Check

AvgRecVisCheckTime

Advanced: Average time needed for reconcile vis-check during the monitored period

Total Number of Records Downloaded

TotRecDownload

Advanced: Total number of downloaded records routed during the last monitored period.

List of Siebel Communications Server Statistics

The following table describes the statistics specific to Siebel Communications Server. For background information about Siebel application statistics, see About Siebel Application Statistics.

Statistic Name Alias Description

Events Processed

EventsProcessed

Total number of events processed

Events Processed Rate

EventsProcessedRate

Rate of Processing the events

List of Siebel Assignment Manager Statistics

The following table describes the statistics specific to Siebel Assignment Manager. For background information about Siebel application statistics, see About Siebel Application Statistics.

Statistic Name Alias Description

Number of object rows assigned

Number of rows assigned

This statistic represents the cumulative number of records assigned by this component since the server was started.

List of Siebel Workflow Manager Statistics

The following table describes the statistics specific to Siebel Workflow Manager. For background information about Siebel application statistics, see About Siebel Application Statistics.

Statistic Name Alias Description

Number Requests

NumRequests

Total Number of requests processed

Policy Violations

Violations

Total Number of policy violations

List of Siebel Server Infrastructure State Values

The following table describes the state values specific to the Siebel Server infrastructure. For background information about Siebel application state values, see About Siebel Application State Values.

State Value Name Alias Level Description

Number of notification messages processed

NumNotifyMsgsProcessed

Component

Number of notification messages processed

Number of notification messages received

NumNotifyMsg

Component

Number of notification messages received over the pipe

Number of successful notification handler invocations

NumSuccessHndlrNotifications

Component

Number of successful notification handler invocations

Number of failed notification handler invocations

NumFailedHndlrNotifications

Component

Number of failed notification handler invocations

Component Disable Time

CompDisableTime

Component

Timestamp of when the component was disabled

Component Enable Time

CompEnableTime

Component

Timestamp of when the component was most recently enabled

Component Start Time

CompStartTime

Component

Timestamp of when the component was started

Component Status

CompStatus

Component

Current status of the server component

Component Stop Time

CompStopTime

Component

Timestamp of when the component was shutdown

Component Tasks

CompTasks

Component

Current running tasks for the server component

Task Idle

TaskIdle

Task

TRUE, if task is idle

Task Label

TaskLabel

Task

Identifying label for this task

Task Memory Used

TaskMemory

Task

Current amount of memory used by task

Task Pause Time

TaskPauseTime

Task

Timestamp of when the task was paused

Task Start Time

TaskStartTime

Task

Timestamp of when the task was started

Task Ping Time

TaskPingTime

Task

Timestamp of when the task was last known to be active

Task Resume Time

TaskResumeTime

Task

Timestamp of when the task was most recently resumed

Task Schedule Time

TaskSchedTime

Task

Timestamp of when the task was scheduled

Task Status

TaskStatus

Task

Current status of the task

Task Stop Time

TaskStopTime

Task

Timestamp of when the task was shutdown

User Name

User

Task

Database user name for the task

Disk Full State

DiskFullState

Component

This state value updates when the disk full state is reached during logging.

SCB Deregistration time

SCBDeregTime

Component

Time of last deregistration

Max. Transfer Time

SCBMaxTransferTime

Task

Maximum time for transferring connection to component

Min. Transfer Time

SCBMinTransferTime

Task

Minimum time for transferring connection to component

Server Non-Essential Tasks

NonEssientialTasks

Server

Total Non-Essential running tasks for the server

Server Disable Time

ServerDisableTime

Server

Timestamp of when the Siebel Server was disabled

Server Enable Time

ServerEnableTime

Server

Timestamp of when the Siebel Server was most recently enabled

Server Start Time

ServerStartTime

Server

Timestamp of when the Siebel Server was started

Server Status

ServerStatus

Server

Current status of the Siebel Server

Server Stop Time

ServerStopTime

Server

Timestamp of when the Siebel Server was shutdown

Server Cipher Strength

SrvrCipherStrength

Server

Server Encryption key length in bits

Server Tasks

SrvrTasks

Server

Total running tasks for the server

Communication Cipher Strength

ComCipherStrength

Component

Communication Encryption key length in bits

List of Siebel Application Object Manager State Values

The following table describes the state values specific to the Siebel Application Object Manager. For background information about Siebel application state values, see About Siebel Application State Values.

State Value Name Alias Level Description

Maximum Reply Size

MaxRepSize

Component

Maximum reply message size

Maximum Request Size

MaxReqSize

Component

Maximum request message size

Maximum Response Time

MaxRespTime

Component

Maximum response time for any Object Manager operation

Applet Name

ObjMgrApplet

Task

Current Applet Name

Business Component

ObjMgrBusComp

Task

Current Business Component

Business Service

ObjMgrBusSvc

Task

Current Business Service

View Name

ObjMgrView

Task

Current View Name

Scripting State

ScriptingState

Task

Current VB/eScript Scripting State

Database Login Id

DbLogin

Task

Database Login ID for the current user

List of Siebel EAI State Values

The following table describes the state values specific to Siebel EAI at the task level. For background information about Siebel application state values, see About Siebel Application State Values.

State Value Name Alias Description

Number of IDOC messages failed to dispatch

NumIdocMsgsDispatchFail

Total number of IDOC messages failed to dispatch

Number of IDOC messages successfully dispatched

NumIdocMsgsDispatchSucc

Total number of IDOC messages successfully dispatched

Number of IDOC messages received

NumIdocMsgsReceived

Total number of IDOC messages received

Number of IDOC messages sent

NumIdocMsgsSent

Total number of IDOC messages sent

Number of IDOCs failed to dispatch

NumIdocsDispatchFail

Total number of IDOCs failed to dispatch

Number of IDOCs successfully dispatched

NumIdocsDispatchSucc

Total number of IDOCs successfully dispatched

Number of IDOCs ignored

NumIdocsIgnored

Total number of IDOCs ignored

Number of IDOCs read

NumIdocsRead

Total number of IDOCs read

Number of IDOCs received

NumIdocsReceived

Total number of IDOCs received

Number of IDOCs sent

NumIdocsSent

Total number of IDOCs sent

List of Siebel Remote State Values

The following table describes the state values specific to Siebel Remote at the task level. For background information about Siebel application state values, see About Siebel Application State Values.

State Value Name Alias Description

Current node

CurrNode

Current node being extracted

Current node start time

CurrNodeStart

Start time when current node is extracted

Max time

MaxTime

Maximum time consumed to extract a node (in seconds)

Min time

MinTime

Minimum time consumed to extract a node (in seconds)

Current file num

CurrFileNum

Current file number to be merged

Current node

CurrNode

Current node being merged

First file num

FirstFileNum

First file number to be merged

Last file num

LastFileNum

Last file number to be merged

Max time

Max Time

Maximum process time for a node (in milliseconds)

Min time

MinTime

Minimum process time for a node (in milliseconds)

Node iteration

NodeIter

The iteration number in which the current node is processed

Node start time

NodeStartime

Start time when current node is processed

Time for Txn to be Merged

TimeTxnMerge

Advanced: Elapsed time for a transaction to be merged in the last monitored period (in seconds)

Monitor Period (in Seconds)

MonitorPeriod

The period of time in which the statistic values are calculated

Low Scan Mark

LowScanMark

The lowest transaction ID to start to process

Time for Txn to be Processed

TimeTxnProcess

Advanced: Elapsed time for a transaction to be processed in the last monitored period (in seconds)

Current node

CurrNode

Advanced: Current node (mobile client or regional node) being routed

Current .dx read file

CurrRFile

Current .dx file being read

Current .dx write file

CurrWFile

Current .dx file being written

Current Transaction Id

CurrTxnId

Advanced: Current Transaction ID being routed

Current Node List

CurrNodeList

Advanced: Current list of nodes being routed

Last Update of Node List

LastUpdNodeList

Advanced: Timestamp of the last update of the node list being used

Time for Transaction to be Routed

TimeTxnRoute

Advanced: Elapsed time for a transaction to be routed in the last monitored period (in seconds)

List of Siebel Communications Server State Values

The following table describes the state values specific to Siebel Communications Server at the component level. For background information about Oracle’s Siebel CRM application state values, see About Siebel Application State Values.

State Value Name Alias Description

Feedback Counter

FeedbackCount

Number of feedback accumulated

Categorization Engine Initialized

Initialized

Include KB loaded

Last Update Time

LastUpdateTime

Last Time KB was updated

Number of Response Groups Loaded

NumResponseGroupsLoaded

Number of response groups currently loaded

Number of Comm Profiles Loaded

NumComm Profiles Loaded

Number of communication profiles currently loaded as part of the currently loaded response groups

Response Groups Loaded

ResponseGroupsLoaded

Response groups currently loaded

Number of busy work queue threads

NumBusyWorkerThreads

Number of busy work queue threads

Send Counter

SendCount

Number of messages sent