Process of Setting Up Oracle Cloud Infrastructure (OCI) Generative AI Service

To set up and configure OCI Generative AI Service, perform the following tasks.

• Enable Oracle Cloud Infrastructure (OCI) Generative AI Service

• Configure Authentication for Oracle Cloud Infrastructure (OCI) Generative AI Service

• Select Large Language Model

• Specify the Large Language Model (LLM) prompts

• Trigger use cases

• Configure and activate Runtime Event for Closing Summary

• Configure and activate Runtime Event for Transfer Summary

• Configure and activate Runtime Event for Sentiment Analysis at Activities Level

• Configure and activate Runtime Event for Sentiment Analysis at Service Request Level

• Configure Business Component User Properties for Summarization

• Configure Business Component User Properties for Sentiment Analysis

• Display Summary