How Siebel Assignment Manager Balances Workload Among Candidates

Workload distribution is a special criteria type that balances the load between candidates. You create workload distribution by adding workload rules in the Assignment Workload view for employees and positions, or the Assignment Organization Workload view for organizations. Workload distribution is generally used with service assignments.

Optionally, you can also define your own workload rules using the Workload Distribution Rules view. For more information about defining assignment workload distribution rules, see Creating Assignment Workload Distribution Rules.