Collecting Task Timestamp Metrics

You can configure Siebel CRM to collect the timestamp metrics for a task after you deploy the task by delivering the Workspace. For more information, see Delivering a Task and About Task Metrics.

To collect timestamp metrics for a task

1. Open the Siebel client.

2. Navigate to the Administration - Business Process screen, then the Task Monitoring Configuration view.

3. Set the Analytics Level field to one of the following values:

   • Timestamp

   • All

   These values allow Siebel CRM to collect timestamp metrics at runtime.