Comparing a Task View and Standard View

A task view typically includes fewer fields, controls, and applets than a standard view. The task view removes the complexity that the user does not require to finish a job task. A task simplifies the interface and reduces the potential for mistakes.

Standard views come predefined with Siebel CRM where users access them to perform a wide variety of business functions. A standard view:

• Can include any or all of the following: a form, list, tree, or chart applet. A scroll bar, screen tab, or a drop down list can be used to navigate through the records.

• Can include a superset of the fields and controls that users must set or configure to complete a business function.

• Provides users with significant functionality and capability to navigate a Siebel application and to modify data. As a result, users are required to possess significant knowledge and skills about how to use standard views. With all of these options and the necessary knowledge requirement, it is possible that a user may make a mistake while using the view.