Task Instance Monitor Fields

The following table describes the fields that Siebel CRM displays in the Task Instance Monitor.

Field Description

Application

The name of the Siebel application where Siebel CRM runs this task instance. For example, Siebel Call Center.

Current Step Name

The step name of the currently active step of this task instance.

Duration

The total amount of time that has elapsed between the Start Time and the End Time.

End Time

The time of day that the user completed or canceled the task.

Instance Id

A value that uniquely identifies an instance of a task or subtask.

Owner Id

The name of the user who started the task instance.

Resume Time

The time of day when the user resumed a paused task.

Server Name

The name of the Siebel Server where the task instance runs.

Start Time

The time of day that the user started this task instance.

Status

Displays the status. It can include one of the following values:

  • Running

  • Paused

  • Stopped

  • Completed

  • In Error

If Status=In Error, then Siebel CRM displays the task in a different font color (that is, red).

Task Id

A value that uniquely identifies a task or subtask.

Task Name

The value that appears in the Display Name property for the task.

Workspace Name

The name of the Workspace.

Workspace Version

The Workspace version number.