Task Playbar Cancel

Clicking the cancel button in the task playbar applet cancels the task. The effect of clicking the cancel button depends on the following task state:

• If the user never paused the task, then cancelling it leaves no trace of the task except for task timestamp metrics.

• If the user paused the task at least once, then cancelling it resets the task state to the state that existed during the last pause. Siebel CRM also rolls back task transactions as follows:

  • If intermediate commit steps occurred since the last pause, then it rolls back the transaction to the state that existed at the last intermediate commit.

  • If intermediate commit steps did not occur since the last pause, then it rolls back the transaction to the state that it saved during the last task pause.