Task Transaction and Task Instance

If the user or if a long-running Workflow Process starts a task, then Siebel CRM creates a new task instance. The relationship that exists between a task instance and a task is similar to the relationship that exists between a business component (such as Account) and a particular instance of that component (such as, Company X). Each task instance includes a state that consists of task properties and navigation history. Siebel CRM typically shares data that resides in the business object that the task references, except for data that resides in a transient business component, which is unique to a specific task instance. For more information, see Overview of Transient Data.

The duration of a task instance can coincide with the duration of the task transaction. However, the task instance might not use a task transaction, or it might use a series of task transactions through the use of intermediate commit steps.

A paused task is a task instance that Siebel CRM stores and that the user can resume from the inbox.