1. Business Process Framework: Task UI Guide
  2. Transferring Tasks to the Siebel Mobile Web Client

Transferring Tasks to the Siebel Mobile Web Client

Siebel Task UI data is transferred from Siebel Server to the Siebel Mobile Web Client when database initialization runs on the mobile client. Subsequent Siebel Server-side changes to Siebel Task UI are pushed to the Siebel Mobile client via the Siebel Anywhere Repository Upgrade Kit.

To roll back the changes, you must first roll back the changes on the (Siebel) server side, then re-generate the Siebel Anywhere Repository Upgrade Kit with the rolled back version and re-distribute it on the server side.

Siebel Mobile client synchronization detects new changes, facilitates database synchronization between the Siebel Server and Siebel Mobile client and updates the Tasks in the Siebel Mobile client.

To receive the Paused Task Inbox Items, from Siebel Server-to-Siebel Mobile client (and vice versa), you must set the replication level for the task.

Replication Level

Setting the replication level for a task, transfers the Task Inbox Items for the mobile client user (from Siebel Server to the mobile client, and vice versa) whenever the Siebel Mobile client synchronizes. During synchronization, the following happens:

  • It replicates to the Siebel Mobile Web Client a task inbox item that the user creates on the Siebel Server.

  • It replicates to the Siebel Server a task inbox item that the user creates on the Siebel Mobile Web Client.

Note: Setting the replication level does not automatically transfer Siebel Task Repository changes to the Siebel Mobile client. To get the Siebel Repository changes, you must create a Siebel Anywhere Repository Upgrade Kit. For more information on how to create an Upgrade Kit, see Siebel Anywhere Administration Guide.

To set the replication level

  1. In the Siebel client, navigate to the Administration - Business Process screen, then the Task Monitoring Configuration view.

  2. In the Tasks list, query the Name field for the record that you want to replicate.

    For example, search for the name of the task.

  3. Set the Replication field of the record to one of the following as required:

    • Regional. For a Siebel Mobile Web Client that connects only to a regional database.

    • All. For a Siebel Mobile Web Client that connects to a regional or a local database.