Troubleshooting Other Errors

This topic describes problems you might encounter when you develop a task. To resolve the problem, look for it in the Symptom or Error Message column in the following table. For more information, see Overview of Transient Data.

Symptom or Error Message Solution

A text field does not display properly when a task runs. The task uses a transient business component with this text field.

Modify the property of the field to Text. The default is RadioButton.

You cannot find a transient business component in the Business Component property of a task step.

Add the transient business component to the corresponding business object:

  • In the Object Explorer, expand the Business Object tree, and then click Business Object Component.

  • In the Business Object Components list, add the required configuration.

Siebel CRM does not display a Task applet while you define a view.

Select the task that Siebel CRM links to the applet.

A task step includes a forward button type of Submit.

Select a view step and modify the type to Submit. For more information, see Task Playbar Validation with Forward Navigation.

Siebel CRM does not list a task in the Application - Administration screen, Tasks view.

Deliver the task to the Integration Workspace.

A transient business component is missing when a task runs.

Add the transient business component to the corresponding business object:

  • In the Object Explorer, expand the Business Object tree, and then click Business Object Component.

  • In the Business Object Components list, add the required configuration.

The Siebel client does not display views or applets that you defined.

Do the following:

  • Make sure you registered the views or applets in the Views view of the Application - Administration screen.

  • Make sure your current Workspace context includes the Task definition.

  • Make sure the responsibility for the user possesses the visibility to and can run the task. For more information, see Adding a Responsibility to a Task.

Siebel CRM does not display the name of the task group in the task pane.

Define a display name, and then update the display name in the task group.

Siebel CRM does not display the task group in the task pane.

Make sure you add the task group to the standard View. For more information, see Adding a Task Group to a View.

Siebel CRM does not display the task in the task group.

Add the task to the task group and then deliver your changes.

Siebel CRM does not display the task group or the name of the task in the standard UI.

Compile the standard UI that contains the objects.

Siebel CRM does not display chapter definitions.

For more information, see Creating a Task Chapter.

Siebel CRM does not display a view name.

Define a display name and update the display name in the view.

Siebel CRM displays an error that indicates that a required field includes no data.

Set the Defer Write Record property on the Siebel operation step to TRUE. For more information, see About the Defer Write Record Property.

A condition does not include a condition that matches a run-time value.

For more information, see Creating a Branch Connector.