Adding Related Infrastructure

To add related infrastructure, follow this procedure.

In the Infrastructure list, you record information or attributes for the telecommunications-related infrastructure at the sites to which you provide services. This information can be important at large industrial or commercial sites such as factories, warehouses, and office buildings.

If you use multiple service accounts to represent a customer with multiple locations, then associate infrastructure items at each location with its corresponding service account. If you use a single account to represent a customer with multiple locations, then associate the infrastructure items at all the customer’s locations with the one account for that customer.

To add telecommunications-related infrastructure

1. Navigate to the Accounts screen, then the Accounts List view.

2. Drill down on the name of the account.

3. Click the Infrastructure view tab.

4. In the Infrastructure list, add a record, and complete the necessary fields.

   Some fields are described in the following table.

   Field	Comments
   Attribute	Select the attribute of the infrastructure item. The value you select in the Service Type field determines the values available for selection in this field.
   Value	Type the value of the attribute.
   Owner	Select the name of the owner of the infrastructure item.