Profiles in Siebel Communications

This chapter explains some basic concepts regarding profiles and includes procedures for creating them. It also describes the interrelationship among profiles, business functions, and back-office applications. It includes the following topics:

• About Profiles in Siebel Communications

• Scenario for Using Profiles in Siebel Communications

• Creating and Updating a Profile in Siebel Communications (End User)

• About Billing Profiles in Siebel Communications

• Creating or Updating a Billing Profile in Siebel Communications

• About Customer Profiles in Siebel Communications

• About Exemption Profiles in Siebel Communications

• About Financial Profiles in Siebel Communications

• About Fraud Profiles in Siebel Communications

• About Loyalty Profiles in Siebel Communications

• About Site Profiles in Siebel Communications

• About Statement Profiles in Siebel Communications

• Creating and Updating an Address Profile in Siebel Communications (End User)

• Process of Managing Special Rating Profiles, Lists, and Products (End User)