Modifying Line Item Information for Return Orders

Complete the following procedure to modify the line item information for a return order.

To modify the line item information for a return order

1. Tap Side Menu and then tap Returns to display the following:

   • The Returns list and details in the main pane.

   • The calendar in the side pane showing the call scheduling information.

2. Update an existing return order line item as follows:

   1. Drill down on a link in the Order Number field to open that return order record.

      All return order line items associated with the record appear in the main pane.

   2. Tap the record field that you want to update, and update the field value.

      You must navigate away from the record to save your changes to it.

3. Create a new return order line item as follows:

   1. Tap New (the plus (+) icon) in the main pane.

   2. Enter the information for the new return order line item in the fields that appear, and then save the record.