Warranty Claim
Warranty Claim (see the following figure) is the dealer's or service provider's claim for repair or replacement, or compensation for nonperformance or under-performance, of an item as provided for in its warranty. Prewarranty authorization is the request submitted by the dealer or service provider to seek approval to carry out the repair work for the claim. Warranty claim items can relate to repair or replacement of certain parts of the asset. The compensation details for the failures are included. Compensation can be claimed for repair or replacement of parts, labor charges, and sublet charges.

The following table lists the entities in this ERD and their corresponding tables.
Entity | Table |
---|---|
Account |
S_ORG_EXT |
Agreement |
S_DOC_AGREE |
Asset |
S_ASSET |
Asset Warranty Coverage |
S_ASSET_WRNTY |
Business Unit |
S_BU |
Campaign |
S_SRC |
Contact |
S_CONTACT |
Event Activity |
S_EVT_ACT |
Exclusion |
S_EXCLUSION |
Fault/Trouble Code |
S_FAULT_CODE |
Labor Operation Code |
S_LAB_OPER_CODE |
Order |
S_ORDER |
Order Item |
S_ORDER_ITEM |
Partner Labor Rate |
S_PRTNR_LAB_RATE |
Position |
S_POSTN |
Product |
S_PROD_INT |
Service Request |
S_SRV_REQ |
Source Asset |
S_SRC_ASSET |
Source Payment |
S_SRC_PAYMENT |
Source Payment Item |
S_SRC_PAYMT_ITM |
User |
S_USER |
Validation Message |
S_ISS_VALDN_MSG |
Warranty Claim |
S_WRNTY_CLAIM |
Warranty Claim Attachment |
S_WRNTY_CLM_ATT |
Warranty Claim Item |
S_WRNTY_CLM_IT |
Warranty Claim Part |
S_WRNTY_IT_PROD |