Troubleshooting Siebel CRM Deployment

This section provides additional details for troubleshooting Siebel CRM deployment issues.

This topic includes the following sections:

Troubleshooting Image Pull Issues

When you're unable to pull the image and secret creation job fails with the ImagePullBackoff error. The following are the likely causes and corrective actions:

Causes Corrective Actions
The secret used as image pull secret isn't created in the namespace or has wrong credentials. Create the image pull secret in the namespace with correct credentials.
The secret name isn't updated in the imagePullSecrets section of the values.yaml file. Update the secret name in the imagePullSecrets section of the values.yaml file and run Helm install again.
Image isn't pushed to the registry mentioned in the image section of values.yaml file. Push the image into the registry or update the registry image tag in the image section of values.yaml file.

Troubleshooting Helm Chart Uninstallation Issues

You're unable to uninstall Helm chart. This could be because the clean-up job got stuck as it's unable to pull the image. In this case, delete the namespace to remove all the resources inside the namespace including the Helm references for the releases and try uninstall again.