About Switching to Offline Mode Subsequently
When you switch to offline mode for a second and subsequent time, then either a full or incremental synchronization process is initiated according to how the Siebel Mobile Always Full Sync system preference is set. Provided that network connectivity is available and a reconnection to Siebel Server can be made when you switch to offline mode for a second or subsequent time, note the following:
If an incremental synchronization is initiated between Siebel Server and the mobile device, then all changes from the server database that were made by others are downloaded to update the local database on the mobile device. When the incremental synchronization process is complete, the mobile application device moves to offline mode and the user can work with the updated data.
- If any of the following situations occurred since the last offline data package was downloaded, then users are prompted to perform a full data and metadata download again. After the download is complete, the mobile device moves to offline mode and the user can work with the latest data.
The repository changes
The responsibility of the user changes
The position of the user changes
The data changes
The user node is re-extracted
A business component filter changes
A business object filter changes
If network connectivity is unavailable or a reconnection to Siebel Server cannot be made when you switch to offline mode for a second and subsequent time, then the mobile device moves to offline mode and the user can work with the last data package that was downloaded.
If network connectivity is unavailable or a connection to Siebel Server cannot be made when you log in to Siebel Mobile, then the application automatically launches in offline mode using the last data package that was downloaded (provided that one exists). The user works in offline mode with the last data package that was downloaded.