Displaying Shift Details

You can display shift details by using the Shifts list. You can update shift information, including breaks and periods of unavailability (POUs), only if you use Siebel Real-time Scheduler Version 2.1 or later as your scheduling engine and Siebel Field Service Integration to Oracle Real-time Scheduler Version 2.1 or later integration pack for the integration.

Note: Updating shift information, including breaks and POUs, is supported only in online mode.

To display shift details

1. Tap Side Menu and then tap Shifts to display the following:

   • The Shift list in the main pane from where you can do the following:

     • View and update the shift information, see Starting and Ending a Shift.

     • View and update the break information for the shift, see Starting and Ending a Break.

     • View and update the period of unavailability (POU) information for the shift, see Starting or Ending a Period of Unavailability.

   • The Calendar showing the activity planning information in the side pane.