Access to Java Data

In this scenario, a customer service Web application is written with JavaServer Pages (JSP). To pass this data into a Siebel application so that the account record is updated, you call Siebel Java Data Beans in the Siebel Object Interface. This way, a customer service representative can use the information from the Web application JSP while serving the customer.

The following table describes the requirements to access Java data.

Business Requirement Technological Requirement Siebel Solution

To update Siebel account data from an application that uses JSP

Use a programmatic interaction.

Siebel J2EE Resource Adapter and Application Service