Reserving and Overbooking Room Blocks

Perform the steps in the following procedures to reserve and overbook room blocks.

This task is a step in Process of Managing Hospitality Event Inventory.

To create and reserve a new room block

1. Navigate to the Quotes screen, then the List view.

2. In the Quotes list, query for the quote record.

3. In the Quote record, click the link in the Quote # field.

4. Click the Room Blocks view tab.

5. In the Room Blocks list, select the room block, and then scroll down to the Room Block Line Items list.

6. In the Room Block Line Items list, add a record and complete the fields.

   Note: When you select a value for the Room Type field, only those sleeping rooms that are effective up to one day before the specified date are shown in the Pick Room Type dialog box. Room block line items can only have one record with the same Day # and Room Type.

7. Click Reserve.

   The Inventory Status field is automatically updated to Reserved, if the room block is available.

8. In the Room Block Line Item record, click the link in the Date field.

   The Total Availability view appears.

9. Navigate back to the Quote Room Blocks list.

10. In the Room Block Line Items list, select a record and click the link in the Room Type field to navigate to the SR Type Availability view.

To overbook a room block

1. Navigate to the Quotes screen, then the List view.

2. In the Quotes list, query for the quote record.

3. In the Quote record, click the link in the Quote # field.

4. Click the Room Blocks view tab.

5. Scroll down to the Room Block Line Items list, and select the room block record for which the room type is not available.

   The Inventory Status field shows a value of Unreserved.

6. Click Overbook.

   The Inventory Status field is updated to Reserved.