End-User Procedures

The end users are the sales representatives who distribute samples to health care professionals. They enter information to:

• Set up and reconcile initial master inventory. For more information, see Acknowledging Full Receipt of a Samples Transfer.

• Use the new samples in regular call reporting. For more information, see Completing Contact and Account Call Activities.

• Transfer samples to other end users. Sales representatives exchange samples among themselves. For more information, see Creating a Samples Transfer.

• Acknowledge receipt of the inventory transfers. End users must acknowledge receipt of a samples transfer transaction before the transfer can be completed. For more information, see Acknowledging Full Receipt of a Samples Transfer.

• Perform counts and adjustments. For more information, see Adjusting a Past Samples Transaction.

• Reconcile inventory periods as needed. For more information, see Reconciling an Inventory Period.