Administrator Procedures

Samples administrators require administrative responsibilities in Siebel Samples Management to:

  • (Optional) Define lot numbers. Samples can be tracked by lot numbers For more information, see Defining Lot Numbers for Samples.

  • Set up and reconcile initial master inventory. This step is required only if you are not using a third-party system to populate the samples inventory. For more information, see Establishing an Initial Inventory.

  • Monitor samples activities. Samples activities that are monitored include disbursements, orders, transfers between employees, user inventory counts, and inventory adjustments. For more information, see Monitoring Samples Activities.

  • Check electronic signatures. Regularly check Signature Audit Administration to verify that signatures collected from contacts are consistent. For more information, see Checking Electronic Signatures.

  • Identify sample locations in the event of recalls. Follow your company’s guidelines for managing sample recalls.