How to Set Up Codes

Create the codes needed to classify your company’s adverse events and complaints.

Codes are needed for the procedures in this chapter and for procedures in the following AECM chapters.

To set up codes

1. Navigate to Administration - Service screen, then the Code Administration view.

2. In the Code Admin list, create a new record and complete the necessary fields.

   Some fields are described in the following table.

   Field	Comments
   Name	Enter the name for the code. Typically this is a number or a letter number combination.
   Code Type	Examples are: Method, Result, Conclusion, Device, Patient.
   Product	Multiple products can be associated with a code.
   Product Line	Multiple product lines can be associated with a code.
   Category	A grouping of products. Only one category can be associated to a code. To set up categories, see Siebel Order Management Guide.
   Type	Use to categorize the type of service request, for example, as a potential complaint. This is the same LOV used in service request and product issue records.
   Area	The Type field constrains this drop-down list.
   Sub Area	The Area field constrains this drop-down list.