Business Services Used by Siebel PRM ASIs

A set of business services named PRM ANI Utility Services have been created to support both opportunity transfers and shopping cart transfers.

Most of these service methods deal with the manipulation of integration objects, and rely on the Siebel Adapter Service on the internal side. Whenever possible, follow usage examples from the workflows provided.

You can use the PRM ANI Utility Services in situations where there is only one instance of a component type in the hierarchy path. So if there are multiple instances of a contact under the opportunity, you cannot get the Contact element from the integration object because each hierarchy path provided (Account.Contact here) must be unique. If this constraint must be violated, then refer to each instance with a separate Integration Component Name. For example, if Person had the same type of data as Contact, then use a reference to Account.Person to store another contact.