1. Self Service Administration Guide
  2. Creating Divisions for Office Locations

Creating Divisions for Office Locations

Before you create office locations, create the divisions for office locations.

This task is a step in Setting Up the Knowledge Base for Siebel Self Service.

To create a division for an office location

  1. Navigate to the Administration - Group screen, then the Internal Divisions view.

  2. In the Divisions list, add a record, and complete the fields described in the following table.

    Field Comments

    Organization Flag

    Select this check box if the division is associated with an organization.

    Partner Flag

    Displays a check in the check box if the organization is a channel partner. You select the check box in the Partner Flag field for the organization in the Organizations view of the Administration - Group screen to indicate that the organization is a channel partner.