Creating Specific Warranties

To create specific warranties, you:

• Set up the warranty.

• Associate the specific warranty with a user asset.

For information about setting up warranties, see Siebel Field Service Guide.

To associate specific warranties with user assets

1. From the application-level menu, choose View, Site Map, Assets, and then All Assets Across Organizations.

2. In the Assets list, select the user asset you would like to link to a warranty.

   Note: You might need to query on the asset name or serial number.

3. Click the Warranty view tab and Click New.

4. In the Name field, click the select button.

   The Pick Warranties dialog box appears.

5. In the Pick Warranties dialog box, select a warranty and click OK.

6. Enter or edit the Start Date and End Date field values if needed.

Note: When you select a warranty, the Start Date and End Date fields will automatically populate if the warranty has a Start Date Type field value and the asset has a Purchase, Ship, Registered, or Install Date value.