Creating Default Warranties

To create a default warranty, you:

• Set up the default warranty

• Associate products with the default warranty

To set up a default warranty

1. From the application-level menu, choose View, Site Map, Service Administration, and then Warranties.

   The Warranties screen appears.

2. In the Warranties list, click New.

3. Complete the fields described in the following table.

   Field	Comments
   Type	Use this drop-down list to choose what you want to associate your product with. Choose Product to associate your warranty to a product.
   Start Date Type	Use this drop-down list to set the time at which your product warranty will go into effect. Siebel Self Service will automatically associate a warranty to a product if the Start Date Type=Purchase Date. Selecting Purchase Date will make sure that your warranty will take effect on the date the product is purchased.
   Duration (Days)	This is the number of days the warranty will be in effect.
   Provider	This select button invokes a dialog box from which you can choose a warranty provider.

Once the following steps are completed, Siebel Self Service users will be able to view the default warranties associated with their newly registered products in their registered product detail view.

To associate products with a default warranty

1. From the application-level menu, choose View, Site Map, Service Administration, and then Warranties.

2. In the Warranties list, select your new default warranty.

3. Click the Products view tab and click New.

   The Add Internal Products dialog box appears.

4. Select the product to be associated with the selected warranty and click OK.

   The products are associated with the default warranty.

   Note: To add more than one product, press CTRL while selecting the products in the Add Internal Products dialog box.