Process of Setting Up Email Notifications

To set up email notifications, perform the following tasks:

1. Setting Up Service Request Entitlements

2. Enabling Component Groups and Policies for Email Notifications

3. Designating Customers for Email Notifications

4. Changing Parameters for Generate Triggers Component

5. Starting the Task for Generate Triggers Component

6. Changing Parameters for Workflow Monitor Agent Component

7. Starting the Task for Workflow Monitor Agent Component