Requirements for Installing Siebel Tools
Review the requirements in this topic before installing Siebel Tools, as described in About Installing Siebel Web Client or Siebel Tools.
Your Siebel Tools platform must meet the requirements defined in the Certifications tab on My Oracle Support.
You must have installed and configured the Siebel Enterprise Components software, as described in Configuring Siebel CRM Server Modules and Configuring Siebel CRM Server Modules.
You must have created the Siebel database and installed the Siebel schema and seed data, as described in Configuring the RDBMS and Installing the Siebel Database on the RDBMS. This database stores the Siebel Tools project repositories.
(Windows) For Microsoft SQL Server deployments, valid versions of SQL Server Native Client and Microsoft ODBC Drivers must reside on the computer where you install the Siebel Tools Client. The Siebel Tools Client uses these drivers, but creates its own ODBC data source during the installation. Record this data source on the worksheet in Siebel Deployment Planning Worksheet. For more information, see the Certifications tab on My Oracle Support.
The sort order for the Siebel database for development environments must be set to binary. If it is set otherwise, then you cannot compile or merge repositories.
Antivirus software, firewalls, and other security software can interfere with installation and operation of software if they are not properly configured. In some cases, you might need to disable antivirus software while installing Siebel CRM software. It is also recommended to exclude certain types of files from virus scanning.
Before performing a migration installation of Siebel Tools in a deployment with multiple languages, you must make sure that the current language mode for Siebel Tools corresponds to the primary language of the Siebel database.
Caution: If the current language mode for Siebel Tools, before the migration installation, was not the same as the primary language, then failures will occur during the execution of Incremental Repository Merge after the migration installation. For more information about setting the language mode, see Using Siebel Tools. For more information about running Incremental Repository Merge, see Siebel Database Upgrade Guide.Additional requirements apply for migration installations of the current release. For more information, see Additional Tasks for Migration Installations.
Related Topics
Additional Tasks for Migration Installations