About Installing Siebel Web Client or Siebel Tools

This chapter provides information about installing Siebel Web Client (for Siebel Mobile Web Client or Developer Web Client) and Siebel Tools. Before installing, review all documented requirements.

Note: You use the same Siebel CRM installer to install Siebel Web Client or Siebel Tools that you use to install Siebel Enterprise Components. For details, see Installing Siebel CRM, and use the procedure for new installation, update installation, or migration installation.

Note the following about Siebel Web Client and Siebel Tools:

Each Siebel Web Client is designed to be used within a single Siebel Enterprise by a single local user.
Each Siebel Tools client is designed to be used within a single Siebel Enterprise by a single local developer user.

Note: Siebel Web Tools is now the preferred alternative to the traditional Siebel Tools client. For more information, see Using Siebel Tools.

You install Oracle Database SE2 and Oracle Database Client with the Siebel Web Client for the local database on Siebel Mobile Web Client. See also Installing and Using Oracle Database SE2 for the Local Database.

The software that is installed on the user’s computer for Siebel Mobile Web Client and Developer Web Client is identical. The Siebel CRM installer installs the Siebel Web Client software and supports the configuration of the Siebel Web Client for use as a Mobile Web Client. Configuration options are also provided for the Developer Web Client.

For general information about these client types, see Siebel Deployment Planning Guide. Information in this guide about installing the Siebel Web Client refers to either or both of these two client types. See also Deploying Siebel Open UI.

This chapter also includes information about installing additional modules on client computers, for use with any Siebel Web Client.

In general, installing Siebel Web Client or Siebel Tools does the following:

Checks the client computer to verify whether required components have already been installed.
Creates all of the required ODBC data sources.
Installs the Siebel CRM software and languages.
(Siebel Mobile Web Client) Installs Oracle Database SE2. For more information, see Installing and Using Oracle Database SE2 for the Local Database.
Creates Siebel shortcuts.
Writes data to installation log files.

Note: The Siebel Developer Web Client is also available, for administration, development, and troubleshooting usage scenarios only. The software that is installed on the user’s computer for Siebel Mobile Web Client and Developer Web Client is identical. Configuration options are also provided for the Developer Web Client. You might choose to install the Developer Web Client with Siebel Tools. The Developer Web Client has specific requirements for connectivity to the enterprise database. For information about relational database management systems (RDBMS) software that you might need to install on client computers running Developer Web Clients, see the Certifications tab on My Oracle Support. Other than the Oracle Database Client, RDBMS products are not provided with Siebel CRM. You must obtain them based on your database-connection requirements.

Related Books

Siebel Remote and Replication Manager Administration Guide

Using Siebel Tools

Configuring Siebel Business Applications

Configuring Siebel Open UI

Siebel Developer's Reference

Related Topics

Related Books