Starting the Siebel Management Console

Use the following instructions to start the Siebel Management Console. This task is part of Running the Siebel Management Console.

To start the Siebel Management Console

1. Make sure that you have installed all the necessary Siebel CRM software and performed any required postinstallation steps.

   Depending on your authentication method, you might also have had to install or upgrade the Siebel database before you run the Siebel Management Console.

2. Review the information in About Configuring Siebel CRM.

3. Open a browser window and enter a URL like the following:

   https://SiebelApplicationInterfaceHost.FQDN:Port/siebel/smc

   In this URL:

   • SiebelApplicationInterfaceHost is the host name for the installed Siebel Application Interface.

   • FQDN is the fully qualified domain name for your deployment. An example is example.com.

     Note: It is strongly recommended to use the fully qualified domain name (FQDN) when you enter a URL, because security certificates are generally obtained based on fully qualified domain name.

   • Port is the HTTPS redirect port number for the installed Siebel Application Interface. You specified this HTTPS redirect port during Siebel Application Interface installation.

4. On the login page that appears, enter the following information, and then click Login.

   • User ID. The first time you log in, you must use the credentials that you specified in the Application Interface Authentication screen when you installed Siebel Application Interface, as described in Installing Siebel CRM in a New Installation. Otherwise, use valid credentials for the authentication method in effect. For example, you might log in using the SADMIN account.

   • Password. The password for this user ID.

   • Language. The language in which to run the Siebel Management Console. You can select any of the languages that were installed on the Siebel Application Interface.

   Note: After you have logged in to the Siebel Management Console for the first time and configured security for the Siebel Gateway, then you must log in to the Siebel Management Console again before you can proceed with additional configuration tasks. The Siebel Gateway must be running. For information about specific configuration tasks, see Configuring the Siebel Gateway and Security.

   If you have already configured the Siebel Gateway, or if you performed a migration installation of the Siebel Gateway instead of a new installation, then go to the topic for the configuration task that you are performing, as shown in the table in Where to Find Configuration Tasks.

To start Siebel Management Console in safe mode

1. Open a browser window and enter a URL like the following:

   SiebelApplicationInterfaceHost.FQDN:Port/siebel/smc/safemode.html

   The variable elements in this URL are the same as those described for starting Siebel Management Console in the normal manner.

2. Log in to Siebel Management Console using the safe mode user credentials.

   Note: Use safe mode only when strictly necessary, as described in Using Safe Mode for Siebel Management Console. See also Siebel Security Guide.

3. Update the Siebel Gateway security profile, such as to change the data source information.

4. Save the Siebel Gateway security profile.

   When you save the profile, you are automatically logged out of safe mode and redirected to the normal login screen for Siebel Management Console.

5. Where necessary, log in to Siebel Management Console again in the usual way to perform configuration or other tasks.

Related Topics

About Configuring Siebel CRM

Overview of Siebel Management Console

Supported Activities in Siebel Management Console

Using Safe Mode for Siebel Management Console

Configuring the Siebel Gateway and Security

Accessibility for Siebel Management Console

Related Books

Siebel Security Guide