Troubleshooting Connection Problems on Microsoft SQL Server

This task is part of Troubleshooting the ODBC Data Source Connection.

Complete the following instructions to troubleshoot Microsoft SQL Server connection problems on Windows. See also Configuring Siebel Server Connectivity to the Siebel Database.

To troubleshoot a failed ODBC connection for Microsoft SQL Server

• Verify that the data source name (SiebelEnterpriseName_DSN) that you entered during the Siebel Server configuration was valid. Also verify that the SQL Server database is up and running, and validate the ODBC connectivity.