Troubleshooting Connection Problems on IBM DB2

This task is part of Troubleshooting the ODBC Data Source Connection.

Complete the following instructions to troubleshoot IBM DB2 connection problems. See also Configuring Siebel Server Connectivity to the Siebel Database.

To troubleshoot a failed ODBC connection for IBM DB2

• Verify that the data source name (SiebelEnterpriseName_DSN) that you entered during the Siebel Server configuration was valid. Also verify that the required IBM DB2 client version is available on the computer and verify that the IBM DB2 catalog step has been completed correctly.