1. System Administration Guide
  2. Siebel CRM Event Publication

Siebel CRM Event Publication

You can publish messages from Siebel CRM in two ways:

  1. Synchronously- Also known as the 1-step publish, where whole payload is sent to Kafka in one go. For more information see, Configuring Synchronous Publishing

  2. Asynchronously- Also known as the 2-step publish. Here, the main component where an event is generated sends only the record identifier, while another (cloned) component handles preparation of full event messages, which frees the main component to serve critical business tasks without introducing significant latency. This also helps in scaling up for higher volume message exchange. The first of 2-step publish utilizes synchronous publish, and the second step utilizes subscription mechanism. For more information see, Information Flow in Asynchronous Publishing.